Privacy Policy

A. General Section

1. General information on the collection of personal data

The protection of your personal data is a key priority for Veluce Eyewear Switzerland. This privacy policy explains what personal data we collect, how we use it, and what rights you have in relation to your data.

Personal data is any information relating to an identified or identifiable individual – for example, name, address, telephone number, email address or IP address.

2. Data controller and contact details

The data controller within the meaning of data protection legislation is:

Veluce Eyewear Switzerland

Veluce Dias Lopes
Boulevard-lilienthal 3

Glattpark 8152 Zurich, Switzerland

Email: info@veluce-store.ch

Website: www.veluce-store.ch

Data processing is carried out in accordance with the Swiss Data Protection Act (DSG) and the European General Data Protection Regulation (GDPR).

3. Rights of data subjects

You have the following rights in relation to your personal data:

Right of access: You may request information about what data we hold about you.
Right to rectification: You may request the correction of inaccurate or incomplete data.
Right to erasure: You may request the erasure of your personal data, provided there is no legal obligation to retain it.
Restriction: You may request that the processing of your data be restricted.
Data portability: You may request that we provide you with your data in a commonly used, machine-readable format.

You may withdraw any consent given for data processing at any time by emailing info@veluce-store.ch.

4. Data security

We implement technical and organisational security measures to protect your data from loss, misuse or unauthorised access.

Sensitive data is transmitted in encrypted form via SSL (Secure Socket Layer).

5. Storage and deletion of data

Your personal data will only be stored for as long as is necessary for the respective purpose or as required by law.

Once the purpose no longer applies, the data will be deleted or anonymised.

6. Collection of personal data when visiting the website

When you visit our website, technical information is automatically collected (e.g. IP address, browser type, date and time of access). This data is necessary to display the website correctly and to ensure its security.

7. Cookies and similar technologies

Our website uses cookies and similar technologies to ensure the proper functioning of the website and to collect information about user behavior in order to improve our services.

Strictly necessary cookies are set automatically, as they are essential for the operation of the website (e.g. shopping cart or page navigation).

All other cookies, in particular those used for analytics and statistics, are only used with your explicit consent.

When you first visit our website, you can choose via the cookie banner which types of cookies you want to allow.

Further information about the cookies used and their purpose can be found in the cookie settings.

8. Use of the online shop and payment processing

When you make a purchase via our online shop, we process the data you provide (e.g. name, address, email, payment details) solely for the purpose of processing your order. Data will only be passed on to third parties if this is necessary for the fulfilment of the contract (e.g. to delivery service providers or payment providers such as PayPal, Twint or credit card providers).

Our shop is operated via WIX.com. WIX stores data on secure servers and complies with the data protection requirements of Switzerland and the EU.

9. Newsletters and communications

When you subscribe to our newsletter, we will use your email address solely to keep you informed about new Veluce products and promotions.

You can unsubscribe at any time via the unsubscribe link in the newsletter or by emailing info@veluce-store.ch.

10. Disclosure to third parties

Your data will only be disclosed if it is necessary for the performance of the contract or if you have given your express consent.

Recipients may include:

Delivery service providers (e.g. Swiss Post Ltd)
Payment service providers (e.g. PayPal, Twint, credit card providers)
IT and hosting partners (e.g. WIX.com)

11. Changes to the privacy policy

This privacy policy may be updated from time to time to reflect current legal or technical developments.

Privacy Policy

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